If You use or access the IVPL Services, or open a IVPL account or visit IVPL Sites (which includes website and/or App), we may collect/store the following information for the purpose of providing IVPL Services to You :
As a security measure and means to tackle fraud, based on the consent provided by You while using IVPL Sites, IVPL accesses Your device location to validate transactions initiated by You using IVPL. To facilitate the provision of the IVPL Services by IVPL to You, IVPL may access your device’s location. You consent to the access of the device location for the facilitation of transactions by IVPL. If You have enabled collection of location data in the IVPL mobile application, You can turn it off within the application's settings on Android, or in your phone settings on iOS.
We use Your personal information to:
We may share Your personal information as follows:
IVPL shares information about You when:
In the event IVPL is required to respond to disclose any Personal Information by law, rule, regulation, law, enforcement, governmental official, legal or regulatory authorities or any other statutory bodies, court orders or other legal process or for any tax authorities, Your Personal Information may be disclosed pursuant to such court orders or legal process or tax authorities, which may be without notice to you. IVPL may further disclose Your Personal Information to such third parties to whom it transfers its rights and duties under any agreement entered into with such third parties and may also disclose your Personal Information to any of its affiliates or related entity.
If You prefer not to receive promotional emails from IVPL, click on the unsubscribe link at the bottom of any promotional email that we send You to remove Your email address from future promotional email campaigns. If You have difficulty with the unsubscribe process, contact us at [email protected].
We have security measures in place to protect Your personal information, including the use of industry-standard data encryption technology and internal policies and restrictions regarding the storage of and access to Your personal information. If You would request to destroy Your data provided to us, we do the same with industry set compliance and best practice standards. Please note that no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. IVPL ensures that data is collected and stored in a secured environment. In case of data deletion request, please contact our customer care center at 022-46003032 or email to [email protected].
In case of a data breach, IVPL investigates the extent of the breach, takes necessary actions to minimize the breach and informs the relevant stakeholders on the same within the timeframe notified by the regulatory bodies. Please contact our customer care center at 022-46003032 or email to [email protected].
If Your personal information changes, You can update or correct it in Your account settings by logging into Your account of the respective IVPL services. we will retain your information for as long as your account is active or as needed to provide You IVPL Services. If you wish to close your account or request that we no longer use Your information to provide You the IVPL Services, contact us at [email protected]. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our terms and conditions.
IVPL provides you the right to deny Your consent for use of specific personal data by IVPL, restrict disclosure of your personal data to third parties, limit data retention and an option to revoke Your consent already granted to collect personal data by IVPL. The rights granted herein are subject to Your use of IVPL Services and any regulatory or legal requirement and in some circumstances IVPL may not be able to honor Your request to exercise any of the rights mentioned herein above. In event IVPL agrees to honor your request with respect to any of the rights mentioned herein above, this may result in non-availability of any or all IVPL Services to You. You may exercise your rights by reaching out to us at [email protected] and our team will assist You.
IVPL sites may offer publicly accessible blogs or community forums, which may require creation of an account with a third party. Any information You provide in these areas may be visible to the public, so we recommend that You avoid disclosing personal information. To request removal of Your personal information from these areas, contact us at [email protected]. In some cases, we may not be able to remove Your personal information, in which case we will let you know if we are unable to do so and why
IVPL services subscription fee alongwith any other charges You may incur in connection with Your use of the platform, such as taxes and possible transaction fees, will be charged to your Method of Payment on the due date as per Your subscription. The length of Your billing cycle will depend on the type of subscription that You choose when You signed up for the service. In some cases Your payment date may change, for example if Your Method of Payment has not successfully settled, when You change Your subscription plan or if Your paid membership began on a day not contained in a given month. We may authorize your Method of Payment in anticipation of membership or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as You register. If You signed up for IVPL services using Your account with a third party as a Method of Payment, You can find the billing information about Your IVPL services subscription by visiting Your account with the applicable third party.
To use the IVPL services You must provide one or more Method(s) of Payment. You authorize us to charge any Method of Payment associated to Your account in case your primary Method of Payment is declined or no longer available to us for payment of Your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and You do not cancel Your account, we may suspend Your access to the service until we have successfully charged a valid Method of Payment. For some Methods of Payment, the issuer may charge You certain fees, such as transaction fees or other fees relating to the processing of Your Method of Payment. Local tax charges may vary depending on the Method of Payment used. Check with Your Method of Payment service provider for details.
For Your convenience, Your subscriptions may auto-renew until You cancel the service.
You can update your Method of Payment by going to the "Subscription" page. We may also update Your Method of Payment using information provided by the payment service providers. Following any update, You authorize us to continue to charge the applicable Method(s) of Payment.
You can cancel Your IVPL services’ subscription at any time, and You will continue to have access to the IVPL services through the end of Your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused IVPL services. To cancel, go to the "Subscription" page and follow the instructions for cancellation. If You cancel your subscription, Your account will automatically close at the end of Your current billing period. If You signed up for IVPL services using Your account with a third party as a Method of Payment and wish to cancel Your subscription, You may need to do so through such third party, for example by visiting Your account with the applicable third party and turning off auto-renew, or unsubscribing from the IVPL services through that third party.
On expiry of the free trial period, You will not be able to access Your IVPL services’ account &/or services until You subscribe for a paid subscription plan.
We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to Your subscription plans will apply no earlier than 30 days following notice to You.